Sarah Bush Lincoln Health Center at 1000 Health Center Dr, Mattoon, Illinois.

I was staying in a Rehabilition center and had a lab drawn in the facility that was sent over to Sarah Bush. I was unemployed and covered by Medicaid at the time, which is how I was able to be treated at the rehab center in the first place. Fast forward 8 months and a collection agency is after me for a bill I never received (or should have received in the first place). I call to figure out why this bill exists and why I was just now hearing about it only to find out that they had an address listed from when I attended Eastern Illinois University 5 years prior. Not only did they only have my EIU insurance on file, but they had been sending mail to an address that no longer exists. One thing that hasn’t changed is my phone number, which I never received a call for. What hospital doesn’t verify addresses and insurance is beyond me. Since I am past Timely Filing, their course of action is to have me apply for financial assistance with my current employment status. With how things are being handled so far, I am guessing that I will not qualify and they will be expecting payment for their incompetency. An absolute joke of an organization that should own up to their own errors. Avoid this low-tier hospital if at all possible.